YouVC Privacy Policy

Upon accessing our website or utilizing our services, you agree to our privacy policy which takes effect from April 1, 2023.

Introduction - Who We Are

(1) We, YouVC Holding LTD ("Company" or "We"), value your privacy and are committed to protecting it in accordance with relevant legislation. This policy outlines the information we may collect from you or that you may provide when using our website, applications, or services ("Service" or "Website"). It also includes our procedures for collecting, utilizing, maintaining, protecting, and disclosing such information.

This policy applies to information we collect:
(a) on this Website or Service; and (b) in email, text, and other electronic messages between you and this Service.

This policy does not apply to any information collected by:
(a) us offline or through any other means, including on any other website or application operated by Company or any third party (including our affiliates or subsidiaries); and (b) any third party, including through any application or content that may link to or be accessible from or in the Services.

(2) Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Service. By accessing or using this Service, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of this Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

(3) Our Service is not intended for children under 18 years of age. No one under age 18 may provide any information to the Website. We do not knowingly collect Personal Information from persons under 18. If you are under 18 and unless your consent is given or authorized by the holder of your parental responsibility in accordance with applicable law, do not use or provide any information on this Website or on or through any of its features, use any of the interactive or public comment features of this Service or provide any information about yourself to us. If a child under 16 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems.

Information We Collect About You and How We Collect It

(1) We may collect various types of information from users of our Service, including:

Personal Information, such as name, address, marital status, date of birth, picture, signature, social security number or tax ID number, password, ID cards or similar
Information that is about you but does not personally identify you
Information about your internet connection, the equipment you use to access our Service, and usage details

Personal Information Category

Identity Information - Name, Address, marital status, date of birth, picture, signature, social security number or tax ID number, password, ID cards or similar
Contact Information - Home address, email address, billing address, telephone number
Online Presence Information - Social media websites, personal websites, and other online materials
Financial Information - Bank account and payment card details, statements about your wealth and financial situation, investment information (investment objectives, investment experience, prior investments)
Content Information - Any content you post to the Services
Technical Information - Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website or use our Services

(2) We collect this information:

(a) directly from you when you provide it to us
(b) automatically as you navigate through the Website

Information You Provide to Us

We may collect information from you through our Service, including:

Information you provide by filling in forms on our Website, such as when you register to use our Service, request services, or report a problem with our Service. This information may include personal details, contact information, and other relevant information.
Records and copies of your correspondence, including email addresses and voice call details, if you contact us.
Details of transactions you carry out through our Website, which may require you to provide financial information.
Your response to surveys we may ask you to complete.

In addition, we may receive Personal Information that you provide when you place an order within our Service and the order is processed by a third party, such as a payment processor. Such Personal Information may include billing and payment information.

Information We Collect Through Automatic Data Collection Technologies

(1) As you use our Service or view our advertising materials on third-party services, we may collect certain information about your equipment, interactions with our Service, and usage patterns using automatic data collection technologies, which may include:

(a) details of your visits to our Website or Service, including traffic data, location data, and other communication data and the resources that you access and use on the Service; and
(b) information about your computer and internet connection.

(2) The information we collect through automatic data collection technologies may include Personal Information, or we may maintain it or associate it with Personal Information we collect or receive from third parties. This information helps us to improve our Service, including by estimating our audience size and usage patterns and storing information about users’ preferences. For more information about this, please refer to our Cookie Policy.

(3) The automatic data collection technologies we use may include:

(a) Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
(b) Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related websites.
(c) Tracking Pixels. Certain features of our Service may use tracking pixels to allow us to advertise more efficiently by excluding certain users from promotional content or delivering advertisements on other websites.
(d) Google Analytics and Other Similar Services. We may use Google Analytics and other similar services that use cookies to help us analyze how users interact with our Service and improve your experience.

Third-Party Use of Cookies and Other Tracking Technologies

(1) Third-party providers, including advertisers, ad networks and servers, content providers, and application providers, may serve content or applications, including advertisements, on the Services. These third parties may use cookies or other tracking technologies to collect information about you when you use our Service. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services.

(2) We may use the following third-party services among content and applications served by third parties, without limitation: Analytics - Google Analytics & Hotjar. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/.

(3) We do not control the tracking technologies used by these third parties or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

(1) We use information that we collect about you or that you provide to us, including any Personal Information, in the following ways:

(a) To provide you with access to our Service and its contents.
(b) To fulfill your requests for information, products, or services.
(c) To perform and develop services, deliveries, payments, and products in connection with our Service.
(d) To comply with our legal obligations and enforce our rights arising from any contracts entered into between you and us.
(e) To notify you about changes to our Service or any products or services we offer or provide through it.
(f) To improve and optimize our Service and provide better services, including by identifying and correcting technical issues.
(g) To deliver and target advertising and other promotional content that may be of interest to you.
(h) To maintain our records and accounts for bookkeeping, billing, collection, and support purposes.
(i) To protect the security and integrity of our Service, including by investigating and preventing fraud and other unlawful activities.
(j) For any other purpose with your consent.

(2) We may also use your information to contact you about our own and third parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us using the email provided at the end of this Privacy Policy.

(3) We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in Section 6(1) above, or as required by applicable law.

Please note that we may use third-party service providers to assist us in the processing and analysis of your information. These providers are contractually bound to comply with applicable data protection laws and regulations and may only use your information to provide the services requested by us.

Third-Party Use of Cookies and Other Tracking Technologies

How We Use Your Information

(1) We use information that we collect about you or that you provide to us, including any Personal Information, in the following ways:

(a) To provide you with access to our Service and its contents.
(b) To fulfill your requests for information, products, or services.
(c) To perform and develop services, deliveries, payments, and products in connection with our Service.
(d) To comply with our legal obligations and enforce our rights arising from any contracts entered into between you and us.
(e) To notify you about changes to our Service or any products or services we offer or provide through it.
(f) To improve and optimize our Service and provide better services, including by identifying and correcting technical issues.
(g) To deliver and target advertising and other promotional content that may be of interest to you.
(h) To maintain our records and accounts for bookkeeping, billing, collection, and support purposes.
(i) To protect the security and integrity of our Service, including by investigating and preventing fraud and other unlawful activities.
(j) For any other purpose with your consent.

(3) We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in Section 6(1) above, or as required by applicable law.

Your Choices and Controls

(1) We want to provide you with choices and control over your Personal Information. We have implemented mechanisms to allow you to exercise the following rights:

(a) Tracking Technologies and Advertising. You can set your browser to refuse all or some cookies or to receive notifications when cookies are sent. Please note that if you disable or refuse cookies, some parts of our Service may not function properly.
(b) Promotional Offers from Us. If you prefer not to receive promotional messages from us or our affiliates, you can opt-out by sending us an email at the address provided at the end of this policy.

(2) We do not control the collection or use of your information by third-party advertisers. However, these third parties may provide you with options to opt-out of interest-based advertising.

Your Privacy Rights

(1) In accordance with applicable laws, you may have the right to withdraw your consent to this Privacy Policy. To do so, please send an email to the address provided at the bottom of this Privacy Policy. Please note that if you withdraw your consent, you may not be able to use our Website or Services. We will process your request in accordance with applicable law.

(2) You may also send us an email at the address provided at the bottom of this Privacy Policy to request access to, object to, correct, or delete any Personal Information that you have provided to us. You may also obtain restriction of processing in accordance with the cases provided by applicable law. However, we reserve the right to deny a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

(3) If you believe we have not complied with our legal requirements and duties, you have the right to file a complaint with the relevant data protection authority in accordance with applicable law.

Data Security

(1) The security of your information is important to us. When you are given a password to access certain parts of our Website, you are responsible for keeping this password confidential. We require you not to share your password and login details with anyone.

(2) We take the security of your data seriously. We protect Payment Information through the use of PCI-DSS-compliant third-party payment processors. We aim to protect your Personal Information by using SSL encryption. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Therefore, any transmission of Personal Information is at your own risk, and we are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Privacy Policies of Linked Sites and Apps

Our Services may include links to third-party websites or applications. We would like to remind you that we are not responsible for the privacy practices or the content of such third parties. Please note that, once you leave our Service or Website, third parties' privacy policies will apply to any information collected. Therefore, we recommend that you carefully review the privacy policies of any third-party websites or applications that you access through our Services, and contact them directly if you have any questions about their practices. Please be aware that this Privacy Policy applies only to information collected by us or otherwise stored by us.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time, and we will post any changes to our Privacy Policy on this page. If we make any material changes to how we treat your Personal Information, we will notify you by updating the Privacy Policy on our Website. It is your responsibility to periodically review our Privacy Policy for any changes.